We ALL make mistakes, we are human after all, but I know how hard it is to not mentally beat yourself up and to want to run and hide. How we deal with a mistake and communicate it with our customers is also HUGELY important to maintain good relationships, stay professional and avoid bad feeling … Read more
If things are messy and unorganised my brain feels messy and unorganised Get that fresh, I'm on top of my sh*t type feeling Clean & tidy your vehicle. Pick up all those dropped crisp packets and coffee cups and get the Fabreeze out. Your car or van is like your mobile office, make sure its … Read more
TRUST ME your business will not explode if you have a week off. Work Smarter Not Harder We're constantly made to believe that to create a successful business we should be working on it 24/7, that if we take time for ourselves we don't want it enough, we're lazy or not committed. "Rest when your … Read more
One of the pieces of advice you will hear me say time and time again is DON'T FORGET YOUR CURRENT CUSTOMERS. After all they are the ones already willing to pay you so it's important to keep them happy and provide the best customer experience so that they want to carry on paying you. So … Read more
A change in season (and weather) is the best excuse to freshen up your business both online and offline. Here’s some simple but effective ideas that you can quickly action. REFRESH YOUR SOCIAL MEDIA ACCOUNTS & WEBSITE Give your Facebook Page an Autumnal look and feel by changing your cover photo to a lovely leafy … Read more