What To Do When You Make A Mistake – 7 Simple Steps

We ALL make mistakes, we are human after all, but I know how hard it is to not mentally beat yourself up and to want to run and hide. How we deal with a mistake and communicate it with our customers is also HUGELY important to maintain good relationships, stay professional and avoid bad feeling … Continue reading What To Do When You Make A Mistake – 7 Simple Steps

7 Practical Tips to Reset your Dog Walking Business for the New Year

If things are messy and unorganised my brain feels messy and unorganised Get that fresh, I'm on top of my sh*t type feeling Clean & tidy your vehicle. Pick up all those dropped crisp packets and coffee cups and get the Fabreeze out. Your car or van is like your mobile office, make sure its … Continue reading 7 Practical Tips to Reset your Dog Walking Business for the New Year

How to take a break from your Pet Business and not feel guilty about it

TRUST ME your business will not explode if you have a week off. Work Smarter Not Harder We're constantly made to believe that to create a successful business we should be working on it 24/7, that if we take time for ourselves we don't want it enough, we're lazy or not committed. "Rest when your … Continue reading How to take a break from your Pet Business and not feel guilty about it

Why Christmas is the BEST time to show appreciation to your current customers

One of the pieces of advice you will hear me say time and time again is DON'T FORGET YOUR CURRENT CUSTOMERS. After all they are the ones already willing to pay you so it's important to keep them happy and provide the best customer experience so that they want to carry on paying you. So … Continue reading Why Christmas is the BEST time to show appreciation to your current customers